compensation: Based on experience. Hourly plus bonuses
employment type: full-time
We are seeking a friendly and outgoing customer service/sales professional for our fast-paced but super-friendly office. This position is designed for someone with Sales, Customer Relations and Administration experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company.
This is a front office position that requires customer interaction on the phone and we strive for 100% customer satisfaction. This position involves extensive use of computers, mobile platforms, scheduling and multiple office priorities. There is no outbound sales - we only receive incoming inquiries from interested leads.
We are a local business with the backing of a large national franchise name. We are experiencing unprecedented demand for our services. Because of this recent growth, we're now looking for additional office staff with experience in client interaction and strong organizational abilities.
We are offering a competitive hourly wage. All employees are paid bi-weekly bonuses.
We are in the business of solving problems. The person in this position will be the 1st point of contact for many clients who will have many questions and concerns and a need to solve a problem. We are looking for someone with strong customer service abilities who can handle multiple client inquiries with a consistent smile and calming tone. Strong people skills are a big plus. Sales experience is not a requirement but a huge asset.
Skills/ Requirements Job duties include, but are not limited to:
1. Sell our services to incoming callers. Answer phone and schedule appointments, correspond with clients via email.
2. Review and organize the schedule for the day/week
3. Make appointment confirmation calls
4. Make follow-up calls
5. We use Microsoft Office, so a working knowledge of Word and Excel is a plus.
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.
Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
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