Customer Service Representative Wayne, NJ

Customer Service Representative

Part Time • Wayne, NJ

Customer Service Representative

We are a national Home Improvement Company. As a Customer Service Representative, you represent our company with our clients. You are responsible for handling all service requests and customer interactions-start to finish and you are the key liaison between the Office/Client/Technician. You are self-motivated, energetic, and enjoy helping people. You know the importance of being at work every day, work expeditiously and have urgency in all you do. You have the confidence and ability to run the day to day operations of the office when needed.

Specific Responsibilities:

  • Receive incoming calls/emails in a professional manner
  • Return customer calls, respond to customer complaints, and resolve issues expeditiously
  • Schedule services
  • Handle the complete client experience from booking to follow up
  • Dispatch technicians and ongoing management of their schedules
  • Administrative and clerical functions

Job Requirements:

  • Previous customer service and sales experience preferred
  • Strong written and verbal communication skills
  • Computer literate-including Outlook and Microsoft Office programs
  • Detail-oriented with strong data entry skills
  • Team player who can work independently, expeditiously and consistently
  • Must be extremely organized
  • Must be present, think out of the box and have an excellent memory.

Benefits: This is a Part Time Opportunity Leading to Full Time

To Be Considered candidate must email resume AND salary requirements. Please NO phone inquiries.





Notice

Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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WHAT OUR BRAND OFFERS*:

Start a career, not just a job
Your knowledge, skills, and experience are valued
Work independently, but not by yourself
Work for a brand with high standards and ethics